Daycare Terms and Conditions

Fees

 

  • The fee is based on one day's stay. - during any of the hours from 7.30am to 5.45 pm.

 

  • We do not accept cheques.

 

  • The whole amount of your pet’s stay is payable on arrival.

 

Cancellation

 

  • To avoid cancellation charges, a cancellation must be in writing – text or email is sufficient - no later than 5.00 pm the day before the day reserved.

   (Due consideration will be given to cancellations for unavoidable reasons).

Health and Vaccinations

 

Vaccines must not have been administered less than 10 days prior to the check-in date.

 

  • All dogs must be fully vaccinated and up to date, and with flea and worm treatment otherwise your dog/s may not be allowed to check-in.

 

  • A copy of your dog’s vaccination card must be provided at registration.

 

  • Pregnant dogs will not be accepted.

 

  • If your dog/s is in season or due to come into season during their visit, you must advise us at ;east 24 hours before.​​

  • Any oral or topical medication will be given as per your written instructions.  

 

  • Medicines must be in the original veterinary packaging with your dog’s name and the dosage clearly visible.  Enough medication must be left for the duration of your dog’s stay plus extra in case of a delay in collection.

 

  • Mind Your Paws accept no responsibility for ill health or injury due to your dog’s/s' behaviour.

 

  • Mind Your Paws cannot be held responsible for loss from illness or pre-existing conditions.

 

  • Mind Your Paws reserve the right to refuse any dogs that are not in good health.

 

 

Other

 

  • Public liability insurance is provided although it is always advisable that dogs are individually insured by their owners.​​

 

  • Dogs must be kept on a lead during the check-in and check-out process.

 

  • Mind Your Paws accepts no responsibility for loss or injury in our car park.​​

 

  • Mind Your Paws reserve the right to refuse any dog.  If a dog becomes aggressive to any member of staff or member of the public (or bites).  Mind Your Paws reserve the right to cancel all reservations without prior notice and refuse further reservations.​

Data Protection

 

Mind Your Paws retain essential customer data for business purposes only, and do not share any customer’s data with anyone.  Mind Your Paws will call and/or email owners for kennel business only.  Mind Your Paws will never keep bank details on file.  Owners can request, at any time, to remove their personal details, which are held on file.

 

By agreeing to these terms and conditions owners are confirming they are happy for Mind Your Paws to use photographs of your dogs on our website and social media.